At Smart Study ACCA, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the terms outlined in this policy.

1. Data Controller

The data controller responsible for the processing of your personal data is Smart Study ACCA.

2. Information We Collect

We collect personal information to provide our services to you. This information may include:

  • Personal Identification Information: Name, email address, postal address, phone number, date of birth, and other details you provide when registering for our courses or contacting us.
  • Payment Information: When you make a purchase, we collect your payment information, such as credit/debit card details or other financial information. Payment processing is handled securely by third-party payment processors.
  • Technical Information: IP address, browser type, operating system, and browsing habits collected through cookies and similar tracking technologies.

3. How We Use Your Data

We use your personal information to:

  • Provide and manage the services you have requested, such as course enrolment and customer support.
  • Process payments and fulfil orders.
  • Communicate with you about course updates, new services, promotions, and important notifications.
  • Improve the website and user experience by analysing technical data.
  • Comply with legal obligations and protect the security of our website and users.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfil our contract with you, such as providing the courses you’ve enrolled in.
  • Legitimate Interest: To improve our services and protect the security of our website.
  • Consent: For sending you marketing communications or using non-essential cookies, with your explicit consent.
  • Legal Obligation: To comply with legal requirements, such as tax or regulatory obligations.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Personal data related to course enrolment is typically kept for seven years to comply with UK tax laws.
  • You can request that we delete your personal information earlier, subject to legal obligations.

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share your information with:

  • Service Providers: Third-party companies that assist us in providing services such as payment processing, IT support, or data analytics.
  • Legal Authorities: If required to comply with the law, protect our rights, or enforce our terms of service.
  • Business Transfers: If Smart Study ACCA is involved in a merger, acquisition, or sale, your data may be transferred as part of the transaction.

7. Data Security

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and access control protocols.

However, no system can guarantee 100% security. We cannot be held responsible for unauthorised access to personal data outside of our control, such as breaches that may occur through third-party websites.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal data, subject to legal or contractual obligations.
  • Right to Restrict Processing: You can request that we limit how we process your data in certain circumstances.
  • Right to Data Portability: You can request that we provide your data in a structured, commonly used format.
  • Right to Object: You have the right to object to certain types of processing, such as direct marketing.
  • Right to Withdraw Consent: You can withdraw your consent for processing your data at any time, where applicable.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and provide personalised content. Cookies are small files that are stored on your device when you visit our website.

  • Essential Cookies: Necessary for the website’s basic functions and cannot be disabled.
  • Analytical Cookies: Help us understand how visitors use the website to improve performance.
  • Marketing Cookies: Used to deliver personalised advertisements and promotions.

You can manage or disable cookies through your browser settings, though this may affect your user experience.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any websites you visit via links on our site.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email or through the website. Your continued use of our services after such updates will signify your acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: info@getsmartstudy.com
  • Phone: +44 745 6304985
  • Address: 66 Snaefell Avenue, Rutherglen, Glasgow, G73 5BL UK